{"id":5120,"date":"2020-06-01T17:58:42","date_gmt":"2020-06-01T17:58:42","guid":{"rendered":"https:\/\/ibericosyperu.com\/?page_id=5120"},"modified":"2024-08-21T10:45:08","modified_gmt":"2024-08-21T15:45:08","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/selectosibericos.com\/en\/libro-de-reclamaciones\/","title":{"rendered":"Libro de reclamaciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5120\" class=\"elementor elementor-5120\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-1bde198 e-flex e-con-boxed e-con e-parent\" data-id=\"1bde198\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06777d3 elementor-widget elementor-widget-wd_contact_form_7\" data-id=\"06777d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f5119-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"5119\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/5120#wpcf7-f5119-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/5120#wpcf7-f5119-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"5119\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f5119-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<h2>Identificaci\u00f3n del consumidor reclamante\n<\/h2>\n<div class=\"box-reclamos\">\n\t<div class=\"col-02\">\n\t\t<p>Name <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-02\">\n\t\t<p>Apellidos <span class=\"wpcf7-form-control-wrap\" data-name=\"r-apellido\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"r-apellido\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"box-reclamos\">\n\t<div class=\"col-02\">\n\t\t<p>Telefono celular <span class=\"wpcf7-form-control-wrap\" data-name=\"r-celular\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"r-celular\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-02\">\n\t\t<p>Direcci\u00f3n <span class=\"wpcf7-form-control-wrap\" data-name=\"r-direccion\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"r-direccion\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"box-reclamos\">\n\t<div class=\"col-03\">\n\t\t<p>Departamento <span class=\"wpcf7-form-control-wrap\" data-name=\"r-departamento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"r-departamento\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-03\">\n\t\t<p>Provincia <span class=\"wpcf7-form-control-wrap\" data-name=\"r-provincia\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"r-provincia\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-03\">\n\t\t<p>Distrito <span class=\"wpcf7-form-control-wrap\" data-name=\"r-distrito\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"r-distrito\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"box-reclamos\">\n\t<div class=\"col-03\">\n\t\t<p>Tipo de documento <span class=\"wpcf7-form-control-wrap\" data-name=\"r-tipo-documento\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"r-tipo-documento\"><option value=\"DNI\">DNI<\/option><option value=\"RUC\">RUC<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-03\">\n\t\t<p>N\u00famero de documento <span class=\"wpcf7-form-control-wrap\" data-name=\"r-documento\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"r-documento\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-03\">\n\t\t<p>Correo electr\u00f3nico <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"space\">\n<\/div>\n<h2>Identificaci\u00f3n del bien contratado\n<\/h2>\n<div class=\"box-reclamos\">\n\t<div class=\"col-02\">\n\t\t<p>Monto del bien objeto de Reclamo <span class=\"wpcf7-form-control-wrap\" data-name=\"r-monto-reclamo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"r-monto-reclamo\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-02\">\n\t\t<p>Identificaci\u00f3n del Bien contratado <span class=\"wpcf7-form-control-wrap\" data-name=\"r-identificacion-bien\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"r-identificacion-bien\"><option value=\"Producto\">Producto<\/option><option value=\"Servicio\">Servicio<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"space\">\n<\/div>\n<h2>Detalle de la reclamaci\u00f3n\n<\/h2>\n<div class=\"box-reclamos\">\n\t<div class=\"col-02\">\n\t\t<p>N\u00famero de Pedido (Opcional) <span class=\"wpcf7-form-control-wrap\" data-name=\"r-numero-pedido\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"r-numero-pedido\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-02\">\n\t\t<p>Tipo de reclamaci\u00f3n <span class=\"wpcf7-form-control-wrap\" data-name=\"r-tipo-reclamacion\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"r-tipo-reclamacion\"><option value=\"Reclamo\">Reclamo<\/option><option value=\"Queja\">Queja<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"box-reclamos\">\n\t\t<div class=\"col-01\">\n\t\t\t<p>Detalle del reclamo <span class=\"wpcf7-form-control-wrap\" data-name=\"r-detalle-reclamo\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"r-detalle-reclamo\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Identificaci\u00f3n del consumidor reclamante Nombre Apellidos Telefono celular Direcci\u00f3n Departamento Provincia Distrito Tipo de documentoDNIRUC N\u00famero de documento Correo electr\u00f3nico<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5120","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/selectosibericos.com\/en\/wp-json\/wp\/v2\/pages\/5120","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/selectosibericos.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/selectosibericos.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/selectosibericos.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/selectosibericos.com\/en\/wp-json\/wp\/v2\/comments?post=5120"}],"version-history":[{"count":9,"href":"https:\/\/selectosibericos.com\/en\/wp-json\/wp\/v2\/pages\/5120\/revisions"}],"predecessor-version":[{"id":17751,"href":"https:\/\/selectosibericos.com\/en\/wp-json\/wp\/v2\/pages\/5120\/revisions\/17751"}],"wp:attachment":[{"href":"https:\/\/selectosibericos.com\/en\/wp-json\/wp\/v2\/media?parent=5120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}